Answers to Common Questions

rapid resizer		pattern wizard		try		buy		help

Why haven't I received my keys yet?

Do I need both the Rapid Resizer and the Pattern Wizard?

Why isn't my pattern printing to the size I entered?

How do I trace a picture?

I've paid for the programs. Where do I download them?

Why doesn't my key work?

I lost the programs. How do I get them back?

Do you have an Apple Macintosh OS X version of either program?

Do you have a Linux version of either program?

Where can I get upgrades?

How do I uninstall?

Can I get the original the Rapid Resizer?

How do I add glass to the Pattern Wizard?

How can I easily print all of the program's instructions?

How do I scan a pattern that's larger than my scanner?

Why doesn't the Rapid Resizer work on Vista or Windows 7?

Pages are printing improperly and I'm getting an error "that bi-directional communications had been lost". What do I do?

What does "An error occurred while trying to replace the existing file" mean while installing?

What kinds of files can the Rapid Resizer open?

Why are the toolbar buttons so faded?

When I run the program I get an error that MAPI32.DLL is missing. What's wrong?

Do you have an affiliate program?

Can I buy your products for resale/wholesalers?

How do I stop the Rapid Resizer from quitting when scanning or from squishing, distorting or squeezing the image from my scanner?

Why does the Rapid Resizer print thin wavy lines?

Why won't the Pattern Wizard import WMF/EMF files?

How do I enlarge in color?

Do the Rapid Resizer and Pattern Wizard work with 64-bit Windows?

How do I solve an error when installing?

How do I get the Rapid Resizer or Pattern Wizard onto a computer that's not connected to the Internet?

When entering my name and key, why can I only type uppercase letters? I can't type lowercase.

How do I add pictures of glass, wood, fabric or other textures to the Rapid Resizer?

Why are the page border lines and numbers missing from the printout?

How can I change the page margins, the space around the edge of each page?

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